Customer survey


98% of our customers would recommend us!

See for yourself.

The results of our surveys of the past years, presented as bar charts, can be found here:







Many of you added your personal testimonial to the questionnaire, of which the following were authorised for publication:

"The two ladies who assisted me at the desk were extremely helpful, patient and informative. I would like to thank them both for their assistance."      
     Talia Pettigrew, Chartwell Consulting 

"Outstanding support for our visa matters, thank you!"
     Anja Pfeiffer, Nordex Energy GmbH

"Thank you for your excellent support [...], looking forward to working with you again next year!"

"You are great, always friendly and competent. I never want to do without you!"
     Heike Pünjer, baumarkt direkt GmbH & Co. KG

"Thank you for good, competent and informative teamwork."
     Monika Hartmann, Evonik Performance Materials GmbH

"You are great! Never a mistake in my 17 years at work – super! Keep up the good work!"
     Susanne Blom, INTERPRINT GmbH

"... I have no suggestions for improvements... Everything is great the way it is!"
      Silke Führmann-Grobe, Pelikan PBS-Produktionsges. mbH & Co. KG

"The service provided by your agency is always uncomplicated and simply perfect."
     Beate Burk, Stiebel Eltron International GmbH

"It was a great pleasure working with you this year, thank you [...]"
     Inga Harms, TÜV NORD SysTec GmbH & Co. KG

"SERVISUM is reliable and always available for support. Thank you!"
     Tamara Beck, CareFusion Germany 234 GmbH

"You do good work!"
     Melissa Köhler, Nutzfahrzeuge Rohr GmbH

"We are very satisfied with the service provided by your organisation and look forward to an ongoing good business relationship."
     Monika Hussmanns, NEC Display Solutions Europe GmbH

"I always get precise information when I have a question."
     Holger Kleinbring, Minimax GmbH & Co. KG

"It is a great pleasure doing business with you."
     Brigitte Weitmann, Palazzo Touristik GmbH

"... SERVISUM is always reliable, uncomplicated and above all on time. Very helpful when organising trips! I look forward to working with you in the future!"
     Petra Wiedemann, Deutscher Caritasverband e. V. (Caritas International)

"Working with you is a pleasure, thank you!"
     Maraike Reinhardt, Shell Deutschland Oil GmbH

 "I really enjoy working with you. Everyone is always friendly and helpful. The response to telephone enquiries is super!"
     Martina Wegmeyer, Horst Kürvers GmbH

"It was a pleasure working with you in 2015!"
     Ilona Thiele, Energiewerke Nord GmbH

 "I have been working with SERVISUM successfully for 15 years now. Thank you!"
     Britta Leberecht, Sterling Industry Consult GmbH

"Thank you very much for your outstanding support this year!"
     Juliane Martius, ACTEGA DS GmbH

 "We would also like to thank you for a wonderful and reliable partnership. Keep up the good work."
     Marion Brockmeyer, Cobus Industries GmbH

"Thank you for the excellent handling of our orders."
    Xenia Jaskov, MAGEBA Textilmaschinen GmbH & Co. KG